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and people are spreading the word of where the bedbugs are. maureen naylor is in san jose with this report. >> reporter: online you can find at least a dozen complaints of bedbugs for this area of san jose alone. and the issue is popping up in more homes and apartments. the insect is about the size of a lentil but magnify the bedbug 60 times larger and it's upsetting. one website allows people to type in cities and read accounts. the website does not verify the postings. 20,000 complaints have been posted so far including one for the santa clara hilton. the general manager says a pest control agency came in and certified no bedbugs have been found. he says the center sent a response to the website which was never posted. the vector control for bedbugs jumped dramatically this year. >> this year we have 70 calls. >> reporter: more calls are coming in from apartments and homes. >> first it was people that had stayed at hotels. more than half of them are not hotels. >> reporter: the insects don't carry diseases but the blood sucking insects have prompted this frequent traveler to take
of information. >> who picked up the phone? maureen, was it you or your husband? >> we both did because we were told ahead of time that the department of defense was going to be calling us. >> it turns out to be the president of the united states. >> yes. there was a voice that said, this is the white house and the president would like to speak to you. >> i grabbed the other phone right away. >> i could imagine that you did. >> can you tell us a little bit about that conversation? >> it was very brief. he said that he had to decided to award our son the medal of honor. >> it was a very brief conversation for about a minute. he was at a loss for words, too. he wanted to call to celebrate and congratulate and then after an awkward pause for a second, he had to add posthumously. he was very gracious and a brief phone call and after his phone call other people would follow up and work through the mechanics and that was about it. >> when i read about what your son did and the bravery, you know, i mentioned a little bit leading into you, but it's been called raw heroism. he gets hit.
? >> he is quoted in "the new york times" in maureen dowd's column about sarah palin, she should not run and she won't run. that's jimmy carter's belief. that's also my belief. >> willie, is she going to run? >> yeah. i think she can't resist. he also got buchanan to say something nice about jimmy carter. >> that was the report. >> i bring people together. i'm coming out of this ahmadinejad breakfast with mika and it occurs to us after getting the transcript e-mailed to us that ahmadinejad was saying nicer things about israel than you were saying about jimmy carter. two hours after we're teaching about keeping calm that even pat buchanan felt sorry for jimmy carter and had to defend him. you're like karzai. you're on your meds, you're off your meds. >> i love you. i hate you. >> boy, that sounds familiar. norah o'donnell, you have done extensive reporting on sarah palin. it certainly looked like a political campaign ad to all of us. what about you? >> i think she'll run. i don't know that she can win, but i think what's clear in this is that if she does run, she will run as part of t
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